Our response to low-income families in need is rooted in our understanding that that we must always view those we help in the context of their environment. We are sensitive and aware of the harsh realities and the extreme burdens of being poor.
We are acutely aware of the lack of opportunities, institutional failures, and the social injustices that impact the families we serve. Our work must start with where the client is at when they come to us – not where we or others think they should be.
We claim those who come to us as our own brothers and sisters who need some help right now – as all of us do from time to time. So our response is one that is non-judgmental, highly relational and flexible. Our work always begins from a place of compassion and care. We do not just serve families – we embrace them.